Rain's AI agent
from alert to action
In short
A skill for Rain's AI financial health agent that turns an alert into a next step.
Overview
Cover me is a skill inside Rain's AI financial health agent, it watches for cash flow gaps before they happen and proposes a fix instead of just flagging the problem. I joined to help the team on the moment the agent hands a decision back to the person it's acting for. This one's still under NDA in places, happy to walk through the actual thinking behind it in a call or interview.
Approach
Before designing anything, we went to the people Cover me is for. We ran interviews with real users and a survey to understand what living paycheck to paycheck actually looks like, and where the struggle sits in the days before payday.
That research shaped how I approached the handoff. The moment the agent stops watching and hands a decision back has to fit into a week or month that's already tight, so the fix arrives ready to act on, not as one more thing to figure out.
Outcome
Goal 01
People act on the fix
The agent proposes a fix for a cash flow gap, and the real test is whether people say yes to it.
Measured by · acceptance rate, accepted ÷ proposed
Goal 02
Helped, not pushed
A yes only counts if people leave the conversation feeling the agent was on their side.
Measured by · conversation satisfaction
