At Rain, this project went beyond a visual redesign. Over one quarter, we moved from discovery and strategic alignment with clients and leadership to validating and launching a new Employer Dashboard. The goal was to shift from passive reporting to a decision tool that proves how Earned Wage Access influences retention, tenure and absenteeism, positioning Rain as a strategic partner rather than just a benefit provider.

I worked closely with enterprise stakeholders across product, leadership and customer teams to deliver the redesign. While core business metrics were defined at leadership level, I translated them into a clear information architecture where the goal was not to add more data, but to present it in a way that supported better conversations and clearer decision-making.